My worldview is entrenched in the belief that life is centered around the concept of good versus evil, and that our daily choices will determine our future destiny. My belief is in one God who is the epitome of righteousness and all that is good, who gives us overcoming power to triumph over evil. The Great Controversy provided a framework of the reality we live in. My research is focusing on the effects of quality of care, job satisfaction and competitive advantage on organization’s performance. There is an apparent battle between providing quality care and substandard care to patients in...

In the execution of my managerial responsibilities, innovative initiative for the environment and the workplace is centered around the concept of quality assurance, with focus on continuous improvement in a dialyis outpatient facility. Continuous improvement strategies include formulating, implementing, and modifying tactics used in the provision of health care services to patients. The environment or culture within the workplace should ideally be one which encourages employees’ engagement in working for the best interest of an organization in ensuring that it fulfill its mission. Patients’ satisfaction is of paramount importance as each facility seeks to achieve its objectives and goals. The...

Innovative projects should be beneficial to an organization, and create opportunities for employees to upgrade their capabilities, create organizational growth and benefit stakeholders. For example, innovative projects may be implementing new ideas or new ways of providing service care to patients to reduce wait time. It could be in the form of creating a new unique product, which makes an organization competitive. Innovation opportunities is not confined to the manufacturing industries. For example, innovative projects may be implementing new ideas, new ways of providing service care to patients to generate greater satisfaction. In my career pathway, I was instrumental in...

It important for an organization to have strategies in place to efficiently utilize its resources and capabilities to achieve its objectives and goal, while providing quality goods and service to customers. In formulating strategic plans, an organization need to consider other competitors in the industry, and the role of other stakeholders such as creditors, stockholders, governmental entities, and the community where it is located. During the tenure of my doctorate, I visited the United States Military Academy (USMA) at West Point, and was given an assignment to analyze the academy strategic plan. One of the important models used in strategic...

I was challenged to undertake my research project, obtain empirical evidences from prior research studies, use the appropriate methodology, and complete my thesis in a timely manner. One of the challenges I had was having participants complete the questionnaires, and return them quickly to me. There were participants who did not bother to complete and return the questionnaires given to them. In my analysis of the findings from the surveys, I had to perform the necessary tests to determine the validity and reliability of my findings. I was able to differentiate between quantitative and qualitative research methods, and why it...

I am an English-speaking student, with minor understanding of Spanish. Lecture was presented in Spanish, with translation into English, during the majority of classes taken during the tenure of my study at University of Montemorelos. I also learned to communicate using common words such as: “Buenos días” meaning “Good Morning”; ¿Cómo estás? Meaning “How are you?” I also wrote email communication in English and translated into Spanish, which I send to my professors or advisor. Part of the requirement for admission to this doctoral degree was to analyze a peer reviewed article in English, and have it translated into Spanish....

Information and communication technologies is important in all organizations, and across all sectors in our society. The way information is conveyed and interpreted by users can have far reaching impact, which makes it imperative that the message that is sent is clear to the user, and is correctly interpreted. Communication is essential amongst all kind of groups, and can be either written, verbal or non-verbal. During the tenure of this course, the university used an interpreter to translate lecture notes from Spanish to English, in order for our English-speaking group to understand. Course information was communicated verbally, and via email...

The learning environment created for the students in this doctoral program entailed mostly online learning, and face to face traditional classroom training bi-yearly, for a maximum of 10 days. With these two combinations, the course was seen as a hybrid model. Students learn in different ways, and it was expected that each doctoral student would take time out to learn certain subject manner, which in some instances, were not be fully understood during the period of lectures. As a working professional, I had a preference for this hybrid model, where I was able to balance work and study more effectively....

The completion of my thesis meant that I had to contribute quality time for the preparation of the instrument, administration of the instrument, collecting of data and input in the SPSS program, generating results, compiling findings and making recommendations. Questions for each of the constructs had to be prepared and send to experts for construct validity. During the interval while waiting for the experts to determine the validity of the construct, and for participants to complete the questionnaires, I had to have strategic alternatives with contact individuals and other facilities I could use in the event that my first attempt...

The goals of most businesses and financial institutions is to operate successfully and maximize profits, which will be beneficial to all the different stakeholders, namely, management, staff, shareholders, creditors, government and other statutory bodies. Companies will invest in research and development strategies which is intended to help with the development of new innovations, which will give an organization a competitive advantage over its competitors. There is a level of implied agreement between a business and an employee, in that the employee is committed to maximizing performance, while the company will adequately compensate that individual, monetarily and otherwise. Businesses also need...