The goals of most businesses and financial institutions is to operate successfully and maximize profits, which will be beneficial to all the different stakeholders, namely, management, staff, shareholders, creditors, government and other statutory bodies. Companies will invest in research and development strategies which is intended to help with the development of new innovations, which will give an organization a competitive advantage over its competitors. There is a level of implied agreement between a business and an employee, in that the employee is committed to maximizing performance, while the company will adequately compensate that individual, monetarily and otherwise. Businesses also need to develop business growth projections, which will be a guide to help a business grow, and remain viable. The SWOT analysis is a tool that can be used by businesses to assess its strengths, weaknesses, opportunities and threats within the industry in which it operates.

The daily interaction that occurs between individuals in various groups, gathering or in an organization can generate conflicts or disagreement. Conflicts are often unavoidable, especially where people from diverse backgrounds and ethnicity comprise a group where ideas are shared to help generate certain results. Individuals have differences in perceptions and worldviews, work style, attitudes, and ability to communicate with each other. Conflicts can also arise in homes amongst family members. At work between bosses and subordinates, and in churches amongst church members and with their pastors. A leader in any organization needs to be able to recognize conflicts, and put effective plans in place to help resolve these conflicts.  As a nurse manager, I often have to intervene in helping to resolve conflicts between staff and patients, and between staff and their peers.

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